Customers and quotations
Keep relevant customer details, project requirements, quotation status and approvals connected.
Custom CRM · ERP · business workflows
Less chasing.
More doing.
When customer records, quotations and job updates live in different places, the team spends time stitching the work together. Tendou builds custom business systems around the workflow you actually need.
Start with the work
Connect the steps
that matter.
A CRM organises customers, enquiries and follow-ups. ERP workflows connect operations such as jobs, scheduling, costs and billing. Your business may need a specific part of that workflow before it needs a larger system.
We map the current process, the people using it and the information they need. Then we agree what the system should do, what stays in existing software and where a person must review or approve an action.
Possible scope
From the enquiry
to the job.
Scheduling and progress
Coordinate agreed job stages, teams and updates so the next person can see what needs attention.
Costs and reporting
Bring agreed cost and billing information into useful views. Define the source and meaning of each figure before relying on it.
Integrations and permissions
Check API support, account access and data availability. Define who can view, change or approve information.
Selected work
Exterior Design.
In development.
We are developing a custom CRM / ERP for Exterior Design, connecting quotations, scheduling, job progress and project profitability around its team.
This is an in-development example. The illustration on our homepage is a concept, not a software screenshot, and private client records are not displayed.
Delivery
A usable phase.
A clear next step.
Map the workflow
Identify the actual users, data, exceptions and current tools. Check the integrations before promising them.
Build the agreed phase
Set the scope, access boundaries and acceptance checks. Review the workflow with the people who will use it.
Verify and support
Check the released workflow and agree ownership, handover and support responsibilities. Additional workflows and ongoing support are separately scoped.
Before we start
Useful answers.
Will this replace all our software?
Not necessarily. We assess which existing tools are useful and what they can connect to. The scope may combine a custom workflow with software you already use.
Is everything run by AI?
No. Automation is used where it fits the task. Permissions, validation, exceptions and human decisions still need to be designed.
Can you give a price immediately?
A meaningful quote depends on the workflow, users, integrations, available data and delivery phases. Start by showing us how the work happens today.
Explore Tendou
Before a systems quote
One workflow.
Named decisions.
Bring one real process: where an enquiry arrives, who quotes, what needs approval, how work is scheduled and how completion is recorded. Identify the existing software and which data the team is allowed to use. Integration feasibility is checked before it becomes a delivery promise.
Agree the first usable phase, the people who test it and the actions that still need human approval. A website enquiry route and an internal CRM workflow are related but different work. Website delivery covers the customer-facing route; source measurement explains why a click is not the same as a closed enquiry.
Let’s build something useful
What’s holding
your business back?
A website that needs work. Customers who can’t find you. A team running on spreadsheets and messages. Start there.