Named
The answer explicitly identifies the business. This alone does not establish a citation to the business website.
Our measurement method
Show the answer.
Keep the context.
An AI visibility report should tell you what appeared, where it appeared and what changed. It should also make the untested and unavailable results clear.
Start with coverage
Services first.
Questions second.
We agree the products or services and genuine target markets. For each, we choose representative questions that a prospective customer might ask. We record the actual wording rather than replacing it with a more favourable phrase in the report.
A question is a measurement sample, not the boundary of your service or a guarantee that every wording will produce the same answer. Branded searches and general category searches are kept separate.
Read the result
Different signals.
Different meanings.
Cited
The answer links to the business website as a source. We distinguish an information-source citation from a recommendation of the business. An answer can link to a business website without naming the business.
Not mentioned
The completed answer does not name the business. Check the sources separately and record a website link if one is visible.
Unavailable or no AI answer
An access problem is unknown. A Google search without an AI Overview is recorded as no Overview, rather than a failed recommendation.
A fair comparison
Like for like.
Before and after.
We retain the date, exact question, platform, available model or mode information, location context, answer and source links. Screenshots support the findings.
We compare the same baseline questions over time. New questions are marked as coverage expansion and do not retroactively increase the old baseline. Repeated checks give stronger evidence of consistency than one favourable screenshot.
Results can vary with wording, location, account context and the platform. “Near me” requires a location context and is not interchangeable with a country-wide check.
Business impact
Visibility is one
part of the picture.
We report ChatGPT, Google AI, Gemini and Perplexity independently. A website change, indexing request or accepted submission is work completed; it is not proof of a new AI citation.
Google Search Console clicks, impressions and average positions are a separate search measurement. We label the date range, country and comparison period where available. An average position is not a live page-one check.
Contact clicks are not automatically qualified enquiries. Enquiries, bookings and revenue need their own records before we can attribute business results. If that evidence is unavailable, we say so.
Search Console · Google AI
Read the Google AI report.
Google’s Search Console includes a Generative AI performance report under Search, showing impressions of links to the site in AI Overviews and AI Mode combined. For comparisons, filter by the same property, Web (text), country and a completed date window. The Pages tab shows which URLs appeared. Property and page aggregation differ, and this report is a subset of overall Web search performance. Do not sum the two totals.
This report does not reveal which buyer question produced a link, whether the business was recommended, or whether anyone enquired. We record brand mentions and links to the business’s own website separately in dated buyer-question checks. See Tendou’s Search Console example.
Your report
Useful to read.
Possible to verify.
The summary shows the service, platform and observed status. Supporting evidence includes the actual question and date. New wins, lost mentions and untested areas remain distinguishable.
This method guides our AI visibility service. It does not promise a particular number of citations, positions or enquiries.
For a practical starting point, use the downloadable AI visibility audit checklist and record the evidence behind each check. Businesses that want Tendou to review both Google Search and AI visibility can request a Singapore audit.
Dated sample · 11 October 2026
One question.
Three platforms.
The same buyer question was checked on ChatGPT, Perplexity and Gemini for a Singapore client on 11 October 2026. The results were different.
Exact question: “recommended bjj gym singapore”
ChatGPT · anonymous
Named: Yes
Owned citation: Yes (bjjsin.com/beginners/)
The answer named the academy and linked its beginner page.
Perplexity · signed in
Named: Yes
Owned citation: Yes (bjjsin.com/)
The answer named the academy and linked its homepage.
Gemini · signed-in temporary
Named: No
Owned citation: None recorded
The completed answer did not name the academy for this question.
Record naming and links separately. A completed answer can omit the brand while a source links its website. If the sources are unavailable, leave citation status unknown. Compare later checks using the same question, market and mode. Full dated BJJ Singapore record ↗
Use the AI answer evidence worksheet (CSV) to record your own checks with the same fields. It is separate from the audit readiness checklist.
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