2bn+
Monthly AI Overview users
Google reported this worldwide reach on 23 July 2025. Global reach, not buyer numbers.
AI visibility · Singapore & Malaysia
When customers ask AI who to hire, be in the answer.
Tendou helps businesses get understood, named and cited across ChatGPT, Google AI, Gemini and Perplexity.
13 published client records
4 platforms checked separately
Every result dated, with its limits
01 The shift
Buyers ask AI before they call.
AI answers now sit inside Google Search and in the assistants people use at work. When someone asks who to hire, the answer names a few businesses. You are one of them, or you are not.
92%
Said AI influenced which vendors they shortlisted
Semrush survey, 8 July 2026. 519 US business professionals who use AI at work. Self-reported.
71%
Said they visit a vendor’s website after AI mentions it
Same survey group. Being named is the start. Your website still has to earn the enquiry.
Sources: Google / Alphabet, 23 July 2025; Semrush, 8 July 2026 (March to April 2026 survey, 622 valid US responses, findings from the 519 who use AI for work). Self-reported behaviour, not measured conversion rates, and not Singapore or Malaysia data. Sources checked 16 September 2026.
0 / 18
We measure ourselves the same way. On 25 September 2026 Tendou was named in zero of 18 usable answers on our own earlier Singapore question panel. A new page is not a win. A dated recheck is.
Read the field report ↗02 The gap
Four things an AI answer can do with your name.
Every check we run ends in one of these four states, per question, per platform. Named and cited are never combined. A citation needs a visible link to your website.
Absent
The completed answer does not name the business. Competitors may be there instead.
Named
The answer identifies the business. It does not link to the business website.
Cited
The answer links to the business website as a source. The strongest state, and the one we work towards.
Unknown
The test was blocked, incomplete or unavailable. Recorded as unknown, never as a failure.
03 What Tendou does
Five steps. Repeated every cycle.
No black box. Each step produces something you can read: a question list, a dated baseline, a change log, a recheck, a comparison.
Find the questions that lead to business
Not keywords. The exact questions a buyer asks when they need what you sell, in the markets you actually serve.
Measure where you appear today
Each question on ChatGPT, Google AI, Gemini and Perplexity, with a screenshot and one of the four states.
Strengthen the website and the evidence around it
Pages that answer the questions plainly, correct business facts, and credible external sources AI systems can use.
Recheck the same questions
Same wording, same four platforms, new date. Changes in the answers are recorded, including the ones that go the wrong way.
Show exactly what changed
What we did, what moved and what did not, with the limits stated. You see the same records we keep.
The questions are measurement samples and coverage targets. They show where you stand and what we expand next. They are not the whole scope of what a buyer might ask.
04 Verified proof
What showed up. Dated, with limits.
Records from our own portfolio. Each one states the exact question, the platform, the date and what it does not prove. AI answers and Google Search results are kept apart.
In AI answers
Cited means the answer linked to the client’s website
Google AI · Singaporebest mould removal in singapore
CitedNamed first
Historical saved observation reviewed 19 September 2026. Original capture date not recorded. Answers can change.
Google AI · Singaporebest baby event space sg
CitedNamed first
Historical saved observation reviewed 19 September 2026. Original capture date not recorded. Answers can change.
ChatGPT · PerplexityWhich maid agencies in Singapore help employers hire transfer maids?
CitedNamed
17 September 2026 · screenshot above
ChatGPT named and cited Apex for this question and for the infant-care question. Perplexity named and cited Apex for the elderly-care question.
The general maid-agency question did not name Apex in the same check, and a recheck of this question on 25 September did not name Apex on ChatGPT or Perplexity. Answers move; that is why every record is dated.
ChatGPT · Google AI · GeminiWhere can children take violin lessons in Woodlands, Singapore?
Named first on ChatGPTCited on Google AINamed on Gemini
25 September 2026 · screenshot above
Captured today in a logged-in browser. In the fixed four-question children’s set recorded on 20 September, ChatGPT named and cited Bowed Strings in all four answers.
Perplexity was unavailable on 20 September and stays unknown. Several answers contained factual errors, recorded rather than hidden.
Perplexity · ChatGPT · Google AIbest wedding emcee singapore
Named on 3 platforms
25 September 2026 · screenshot above
Captured today: ChatGPT, Perplexity and Google AI all named Dixon. Earlier checks: Perplexity named him on 29 August, ChatGPT listed him fourth and Google AI named him on 3 September.
Gemini named Dixon on 28 August but not on 3 September. Visibility varies between checks.
Google AI · Singaporeroofing decking and zip blinds singapore
CitedNamed
15 September 2026 · screenshot above
Google AI named Exterior Design and cited exteriordesign.com.sg for this combined exterior need.
Gemini did not name the business in the separately observed answer, and a recheck on 25 September did not name it on Google AI or Gemini. One question, one dated answer, not market coverage.
In Google Search, reported separately
Equal Search Console windows, clicks are not enquiries
Ang Brothers Funeral Services277 → 805
Clicks in equal 28-day windows, 30 May to 26 June against 10 August to 6 September 2026. Impressions 54,437 to 80,707. Average position 28.83 to 19.96. First recorded live work 27 June.
Funeral Home Team2 → 124
Clicks in equal 28-day windows, 27 June to 24 July against 26 August to 22 September 2026. Impressions 7,475 to 31,957. Average position 71.03 to 28.85.
HAE Studio55 → 305
Clicks in equal 23-day windows recorded on 6 September 2026. Branded searches led the returned query rows.
English Explorer151 → 181
Clicks in equal 28-day windows, 27 June to 24 July against 26 August to 22 September 2026. Impressions 38,706 to 40,760. Average position 26.50 to 23.59.
Observed during each engagement. These comparisons do not prove Tendou alone caused the change, clicks are not enquiries or revenue, and one observed AI answer is not a permanent rank. An unavailable answer is never shown as a failure.
All 13 records with their limits ↗The businesses behind the work
More than 25 across Singapore and MalaysiaAng Brothers
Singapore Funeral GroupFuneral Home TeamEnglish Explorer
Baby ButterBowed Strings Music
Noah’s ArcFour SolutionsApex MaidsExterior DesignNook Nook
BouncePark SG
Butter PrintsEmcee Dixon
Emcee James Yang
Advanced Consultancy
Regal Law
Welo ChiropracticHae Studio
BJJ Singapore
Ding Xin Seafood
Think Plus Manpower
Brothers Machinery
Omni Contractors
Wequest
Lorry With Driver
Music Companion
Japanese ExplorerThis is a client and engagement roster, not a claim that every project is complete. Scope differs by engagement, from websites to AI visibility and business systems. Public results appear only where the evidence and limits can be shown.
05 The outcome
Discovery that grows with the business.
The first question set proves the method. The next sets extend it to everything you sell, everywhere you genuinely operate, on every platform your buyers use.
Products
Each product line a buyer might ask about, not only the flagship.
Services
Specific services in the buyer’s words, including the ones your site under-explains.
Buyer needs
The situations behind the search: urgent, first-time, budget, specialist.
Genuine locations
The areas you really serve. No invented branches.
Platforms
ChatGPT, Google AI, Gemini and Perplexity, each measured on its own.
We do not guarantee every question, first place or a permanent recommendation. The platforms control their answers. We control the evidence they can find.
06 The process
Six stages. Nothing hidden.
You see each stage as it happens, in plain language. Technical detail stays in the change log unless it helps you decide.
01
Baseline
Dated checks of the agreed questions on four platforms.
02
Research
Your services, markets, facts, sources and competitors in the answers.
03
Build
Pages, structured data and evidence that answer the questions.
04
Release
Verified live, read back, logged with the date.
05
Measure
Same questions rechecked. Named, cited, absent or unknown.
06
Expand
Next question set: more services, needs, locations.
07 The offer
Start with a review. Then expand what works.
Every engagement begins with the same question: where do you appear today, and why. You receive a written scope before any work starts.
Step one
AI visibility review
The buyer questions that matter for your business, checked on all four platforms, with screenshots.
- Exact questions and the state of each answer
- Named against cited, kept separate
- Incorrect business facts found in answers
- Website, entity and evidence gaps
- A prioritised plan with what the money buys
Step two
Scoped AI visibility expansion
Implementation of the plan: the pages, facts and evidence AI systems need, then rechecks on a fixed schedule.
- A locked question set per market
- Website and structured-data work on your site
- Credible external evidence, corrected where wrong
- Dated rechecks and a plain-language report
- Next question set agreed from the results
Pricing is scoped to the question set, markets and access involved. What affects the cost ↗ Malaysia ↗ United States, from US$99 per month ↗
08 Who you work with
Two cities. One team.
You talk directly to the people doing the work. Brayden handles scoping and technical delivery from Singapore. James leads business development in Kuala Lumpur.
Singapore
Brayden Tan
Business Development & Developer
Your Singapore contact from the first conversation to the recheck. Scopes the questions, builds the changes and keeps the records.
Talk to Brayden ↗
Kuala Lumpur
James Wan
Business Development
Your local contact in KL. Works with business owners to understand the market they serve, shape the question set and coordinate delivery with Brayden.
Talk to James ↗09 Beyond visibility
When visibility reveals a bigger problem, we can fix that too.
AI systems and customers both depend on the same infrastructure: a clear website, accurate records and enquiries that reach someone. Tendou builds those when the review shows they are the bottleneck.
Website design and conversion
Fast, distinctive sites that explain the service plainly and make the enquiry one tap away. Rebuilds, bookings, shops and payments.
Website development ↗CRM and business systems
Customer records, quotations, scheduling and job progress in one place. Currently in development for Exterior Design.
Business systems ↗Tracking and automation
Every WhatsApp, call and form enquiry attributed to the page and question it came from, so you know what the visibility work produced.
How we connect it ↗
A few useful answers
Before we talk.
What is the difference between named and cited?
Named means the answer identifies your business. Cited means the answer links to your website as a source. We record them separately and never add them together.
Which AI platforms do you check?
ChatGPT, Google AI (AI Overviews and AI Mode), Gemini and Perplexity. Each question is checked on each platform separately, with a dated screenshot kept for every completed answer.
Can you guarantee a citation or first place?
No. The platforms control their answers. We show you the dated baseline, the work we did and the rechecks, with the limits stated each time.
How many questions do you track?
A locked set per market, agreed before work starts. The questions are measurement samples and coverage targets. They show where you stand and what we expand next, not every question a buyer could ask.
Do I need a new website first?
Usually not. We strengthen the pages and evidence that answer the buyer questions. If the website itself is the bottleneck, we tell you and can fix it as separate scoped work.
Who do I contact?
Brayden Tan in Singapore or James Wan in Kuala Lumpur, both on WhatsApp. Businesses in the United States use the separate service at us.tendou.ai.
One question to start
Find out whether AI recommends your business.
Send your website and the service you want to be found for. We check the buyer questions that matter and show you what the answers say today.