The same brand can be strong on one platform and absent on another.
Exterior Design was named and cited by Google AI for a combined exterior-services question while Gemini did not name it in the separately observed answer.
A field report from dated client observations and Tendou’s own visibility audit. It explains the patterns without presenting mixed questions as a league table.
On 25 September 2026, Tendou was named in zero of 18 usable answers from an earlier five-question Singapore panel. Two Gemini attempts were unusable and remained unknown.
That result is published because the same standard applies to Tendou: a new page or submission is not an AI visibility win. The ten-question panel is now locked across ChatGPT, Google AI, Gemini and Perplexity for future comparisons.
Each observation records the exact question, platform and date. A visible owned-site link is required for “cited”. A business name without that link is “named”. Missing or blocked answers are “unknown”.
Different question cohorts are not combined into a before-and-after claim. The report describes what the captured answers showed at that time.
A website that needs work. Customers who can’t find you. A team running on spreadsheets and messages. Start there.