Your customers ask specific questions before they enquire. AEO maps those questions to the right pages, writes direct factual answers and makes the page structure easy for answer engines to extract. Tendou implements this for Singapore businesses and measures the results separately on Google, ChatGPT, Google AI, Gemini and Perplexity.
AEO targets the specific buying decisions your customers settle before making contact: which provider fits, what the service costs, how the process works, which areas are covered and what evidence supports the choice.
You confirm the services offered, areas served, pricing where publishable, team details where relevant and any regulated claims. You grant safe website access for the agreed changes. Tendou does not invent service facts or publish claims that cannot be verified.
AEO makes your answers easy to extract. GEO strengthens the entity signals and evidence that support broader recommendations. Most businesses benefit from both, delivered through the combined programme. Start with whichever gap is larger.
A locked panel of buyer questions is checked on ChatGPT, Google AI, Gemini and Perplexity. Each completed answer is recorded as named, owned-site cited or absent. Blocked and incomplete answers remain unknown. Google Search Console tracks clicks, impressions and average position separately. A click is not an enquiry; your own records confirm business outcomes.
If an answer omits your business, check whether your service page answers the buyer’s exact decision and shows the facts needed to choose. See a dated example where the same buyer question produced different results across three platforms.
Good fit: a Singapore business with a live website, a service it wants found, real facts to support the answers and safe access for agreed changes.
Not the right fit: a business that needs guaranteed AI citations, wants answers written without service knowledge, or cannot provide accurate service facts. A missing or unsuitable website can be scoped separately.
First scope: one service, one market, one question panel. Additional services and markets are scoped separately. Website rebuilds, business systems and CRM are separate Tendou services.
No guarantees: search engines and AI platforms control their results. Tendou guarantees agreed implementation, production verification and honest dated reporting.
Three dated records where the exact buyer question was kept. Named means the answer identified the business. Cited means the answer used the business website as a source. Google Search results are reported separately.
Apex MaidsOn 17 September 2026, ChatGPT named and cited Apex for the exact Singapore-wide questions “Which maid agencies in Singapore help employers hire transfer maids?” and “Which maid agencies in Singapore help families hire a helper for infant care?”. Perplexity named and cited Apex for the corresponding elderly-care question.
AI ANSWER RECORD. The general maid-agency question did not name Apex in that check, and a recheck of the transfer-maid question on 25 September 2026 did not name Apex on ChatGPT or Perplexity. These are dated observations, not universal coverage.
Bowed Strings Music StudioIn the fixed children’s question set recorded 20 September 2026, ChatGPT named and cited Bowed Strings in all four answers. Google AI Overview and Google AI Mode each named and cited it for both Woodlands questions, and Gemini named it via Maps for both.
AI ANSWER RECORD. Perplexity was unavailable, which stays unknown rather than counting as an absence. Several AI answers contained factual errors and were recorded rather than hidden.
Advanced ConsultancyOn 6 August 2026, ChatGPT named Advanced Consultancy for “recommend a management consulting firm in Singapore for SMEs”. Perplexity also named it for “management consulting firm in Singapore for an SME”.
AI ANSWER RECORD. The record states that both answers named the firm. It does not record an owned-site citation. Google AI and Gemini did not name the firm in the same recorded review.
A selected 40-question ChatGPT record for Music Companion covers piano sales, rental and tuning: 38 of 40 completed answers named the business and 36 linked its owned site on 23 October 2026.
These are selected dated observations from specific engagements. They are not a universal level of performance and not a forecast for another business. See all client records ↗
No. Search engines and AI platforms control their results. Tendou guarantees the agreed implementation, production verification and honest dated reporting.
Google Search Console measures clicks, impressions and average position. AI checks record the exact question, platform, date, brand mention, owned-site citation and cited page.
Yes. Crawlability, indexability, useful pages and clear evidence support both conventional search and AI discovery. The results must still be measured separately.
One service, one market and the buyer questions attached to that service. Tendou agrees which page owns each decision, writes the answers, clears what blocks crawling or indexing, then repeats the same questions on the same platforms for a comparable later check.
Published dated records include Apex Maids on 17 September 2026, Bowed Strings Music Studio on 20 September 2026 and Advanced Consultancy on 6 August 2026. Each record keeps its exact question, platform, date and limits, including a later recheck that did not name Apex Maids.
An AEO agency maps real customer questions to the right pages, writes direct factual answers, improves page structure and checks whether answer systems use or cite those pages.
No. Structured data can clarify page meaning, but it cannot replace a useful answer, a clear service owner, technical accessibility or credible supporting evidence.
Tendou scopes the commercial service and market first, then uses a fixed question panel to sample whether that coverage appears in answer systems.
Start with your website, the service you want found and the questions your customers ask. Tendou checks existing coverage, identifies which answers are missing or poorly structured, and proposes a scope before any work begins.
Related services and guides:
Send us your website, priority services and markets. We will identify what is missing before proposing the work.